St. Baths Villas – Terms & Conditions

1. Occupancy Terms
  • Each bedroom typically accommodates up to two people.
  • If more guests arrive than initially declared, a fee for additional guests is due immediately. However, the total number of guests must not exceed the villa’s maximum occupancy, as noted in the signed rental agreement.
  • Infants under 2 in cots aren’t counted but must be reported when booking.
  • Guests should act responsibly, respecting the villa and its neighbours. Damaging property is unacceptable.
  • Subleasing is not allowed.
  • The villa’s manager should have unrestricted access to maintenance.
2. Pool Safety
  • If the villa has a pool, it meets French safety standards.
  • The pool alarm must be active throughout the stay. However, it doesn’t replace the need for supervision.
3. Check-In/Out
  • Check-in is after 3 pm, and check-out is by 11 am unless otherwise agreed.
4. Booking & Cancellation
  • A 50% deposit of the total rent is required for booking confirmation.
  • Reservations only become official after receiving the deposit and a signed contract.
  • The remaining payment is due 60 days before arrival.
  • If not paid on time, the booking might be cancelled, and the deposit will be forfeited.
Cancellation Rules:
  • +90 days prior: Full deposit refund minus handling fees.
  • 60-90 days prior: 30% deposit retained.
  • Less than 60 days: No refund.
  • No-shows are deemed cancellations.
Holiday Season Rules:
  • A 50% deposit is required for the festive season bookings.
  • If cancelled 91+ days before: Full refund minus fees.
  • 61-90 days before: 50% of the rent is retained.
  • Less than 61 days: No refund.
5. COVID-19 Cancellation
  • If COVID-19 restrictions prevent travel (closed borders/airports, lockdowns in the home country or St. Barthélemy), you may get a full refund or reschedule within a year.
  • For other reasons, the regular cancellation policy applies. It’s recommended to have travel insurance for other pandemic-related issues.
6. Security Deposit
  • A credit card detail will be taken at arrival to cover potential damages.
  • Any damage will be charged to this card, plus a 5% fee.
  • Report any existing damage immediately upon arrival.
7. Housekeeping
  • Daily cleaning is included, except Sundays and holidays, unless specified otherwise.
  • Towels and linens are changed every 2-3 days.
8. Pricing
  • Rates are per night, in EUR or USD, for up to two guests per bedroom.
  • A minimum 7-night stay is typically required, but exceptions might apply.
  • Special rates apply during holidays.
9. Personal Property
  • Guests’ belongings are their responsibility. Valuables should be in safes.
  • The agency and owner aren’t responsible for any lost or damaged items.
10. Travel Insurance
  • It’s recommended that guests have their travel insurance.
  • The agency or owner isn’t liable for travel issues (flight delays, lost luggage, etc.).
11. Visa Regulations
  • Guests should check visa requirements with the French Embassy.
  • Refunds won’t be given if guests can’t enter due to visa issues.
12. Resolving Issues
  • Report any villa-related issues immediately during the stay.
  • Only complaints reported during the stay will be considered.
  • French law governs this agreement. Any disputes will be resolved in the Tribunal de Basse Terre, Guadeloupe.